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Frequently Asked Questions (FAQ)

Hope Refund Experts LLC

General Questions

1. What does Hope Refund Experts LLC do?
We specialize in recovering surplus funds owed to individuals after a foreclosure or tax sale. Our team identifies unclaimed funds, verifies ownership, and manages the entire recovery process on your behalf, ensuring a smooth and stress-free experience.

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2. What are surplus funds?
Surplus funds, also known as overages, are the extra money generated when a foreclosed property or tax-deeded property is sold for more than the amount owed. This excess amount is rightfully owed to the previous owner.

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3. Why didn’t I know about these funds?
Many individuals are unaware of surplus funds because government agencies are not obligated to notify you. Additionally, the process to claim these funds can be complicated and time-sensitive, which is why we step in to assist.

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The Recovery Process

4. How does the surplus fund recovery process work?
Our process includes:

  1. Identifying surplus funds: We research foreclosure or tax sale cases to locate unclaimed funds.

  2. Notifying you: We contact you if we discover funds that may be owed to you.

  3. Verifying ownership: We help gather and prepare the necessary documentation to prove your claim.

  4. Filing the claim: Our team handles all legal paperwork and, if necessary, works with an attorney to present your case in court.

  5. Distributing funds: Once approved, we ensure the funds are sent directly to you.

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5. How long does it take to recover funds?
The timeline varies depending on the complexity of the case and the specific agency handling the funds. On average, the process can take a few weeks to several months. We’ll keep you informed every step of the way.

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6. Will I need to appear in court?
In most cases, you will not need to appear in court. Our team works with attorneys to handle all legal filings and court proceedings on your behalf.

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Fees and Costs

7. How much does your service cost?
We work on a contingency basis, meaning you only pay a percentage of the recovered funds after we successfully secure your money. There are no upfront fees or hidden costs.

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8. Do you charge any fees upfront?
No, we do not charge any upfront fees. We cover all costs associated with the recovery process, including legal and administrative expenses. You pay nothing until your funds are recovered.

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9. What percentage of the recovered funds do you charge?
Our service fee is a percentage of the recovered funds, which will be discussed and agreed upon before we start the recovery process. This ensures complete transparency.

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Eligibility and Documentation

10. How do I know if I’m eligible to recover funds?
If your property was sold in a foreclosure or tax sale and the sale generated surplus funds, you may be eligible to claim them. We’ll review your case and determine if funds are available.

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11. What documents will I need to provide?
Typically, you’ll need documents that verify your identity and ownership of the property in question, such as government-issued ID, property deeds, or tax sale notices. Our team will guide you in gathering the required paperwork.

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Trust and Security

12. How do I know this is legitimate?
We understand your concerns, and we are fully transparent about our process. You can verify our legitimacy through our references, testimonials, and licensing. We encourage clients to ask questions and feel confident before proceeding.

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13. Is my personal information safe?
Yes, your personal information is secure with us. We use strict confidentiality protocols and take every precaution to protect your data throughout the recovery process.

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Other Questions

14. What happens if the claim is denied?
If a claim is denied, we’ll investigate the reason and explore any potential solutions. Since we work on a contingency basis, you won’t owe us anything unless we successfully recover your funds.

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15. Can I recover funds on my own?
Yes, you can file a claim on your own, but the process can be complex, requiring specific documentation, legal filings, and court appearances. Our expertise ensures a smoother process and a higher likelihood of success.

16. How do I get started?


You can start by contacting us through our website or giving us a call. Once we gather some initial information, we’ll evaluate your case and guide you through the next steps.

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Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us directly.

​We’re here to help you reclaim what’s rightfully yours. Let’s get started today!

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